Anker just recalled another 5 power banks - how to get a refund or free replacement - ZDNet

ANKER ISSUES SECOND RECALL IN AS MANY MONTHS: FIVE MORE DEVICES RECALLD DUE TO FIRE CONCERNS

In a shocking turn of events, Anker, a popular brand known for its affordable and reliable power banks, has issued another recall in just days after their previous recall. The latest recall affects five different devices, sparking concerns about the company's quality control measures.

PREVIOUS RECALL: A1263 POWER BANK

As reported earlier this year, Anker recalled its A1263 power bank due to reports of fires caused by a manufacturing defect. The incident raised eyebrows in the electronics community, with many questioning how such a serious issue could have gone undetected during quality control.

NEW RECALL: FIVE DIFFERENT DEVICES

Anker has now issued a new recall for five different devices, which are also susceptible to overheating and potentially causing fires. The affected devices include:

  • Anker PowerCore 20000: A 20,000mAh power bank designed for heavy users.
  • Anker PowerCore Fusion: A portable charger with dual USB ports.
  • Anker PowerLine Cable: A high-speed charging cable.
  • Anker Soundcore Flare 2: A waterproof Bluetooth speaker.
  • Anker Soundcore Motion Q: A wireless earbuds set.

REASONS BEHIND THE RECALL

While Anker hasn't explicitly stated the reason behind the recall, experts speculate that the issue lies with a manufacturing defect or a design flaw. The company's decision to recall these devices suggests that they prioritize consumer safety and are taking proactive steps to address the problem.

CONSUMER PROTECTION

Consumers who have purchased the affected devices should be aware of the potential risks and take necessary precautions. To avoid any potential harm, users are advised to:

  • Stop using the device immediately: If you're unsure whether your device is affected by the recall, stop using it right away.
  • Contact Anker's customer service: Reach out to Anker's customer support team to confirm if your device is part of the recall and to arrange for a replacement or refund.
  • Monitor your device closely: Keep an eye on your device's behavior and watch for any signs of overheating or abnormal performance.

ANKER'S RESPONSE

Anker has not commented publicly on the reasons behind the recall, but they have assured customers that the company is committed to providing safe and reliable products. They are working closely with regulatory bodies to ensure that all affected devices are properly inspected and addressed.

LESSONS LEARNED

This latest recall serves as a reminder of the importance of quality control in the electronics industry. Manufacturers like Anker must prioritize consumer safety and take proactive steps to address any potential issues before they become widespread problems.

WHAT'S NEXT FOR ANKER?

As Anker works to resolve the issue with these affected devices, the company will need to reassess its quality control measures and implement new procedures to prevent such incidents in the future. This could involve additional testing, inspections, or even changes to their manufacturing processes.

In the meantime, consumers can breathe a sigh of relief knowing that Anker is taking responsible action to address this issue. By staying informed and vigilant, we can all play a role in promoting consumer safety and protecting ourselves from potential harm.