Anker just issued a recall on these six power banks – how to see if yours is affected - 9to5Google
ANKER POWER BANK RECALL: KNOW YOUR RIGHTS AND WHAT TO DO NEXT
In recent times, Anker, a well-known brand for portable power banks, has announced a voluntary recall of six of its products due to potential issues with the battery cells. The recall is being conducted "out of an abundance of caution" and aims to address concerns regarding the safety and reliability of these batteries.
What's Behind the Recall?
The Anker power bank recall is primarily driven by the risk of battery cell failure, which could potentially lead to a fire or other safety hazards. The company has identified six specific products that are being recalled due to this issue.
Affected Products
Here is a list of the affected Anker power banks:
- PowerCore Fusion: A compact power bank with a capacity of 20,100mAh.
- PowerCore Fusion 15,000: A larger version of the PowerCore Fusion with a capacity of 15,000mAh.
- PowerCore Fusion 18,000: Another larger version of the PowerCore Fusion with a capacity of 18,000mAh.
- PowerCore 20,000: A mid-range power bank with a capacity of 20,000mAh.
- PowerCore Speed: A portable power bank designed for fast charging, with capacities ranging from 10,000mAh to 20,000mAh.
### What's the Reason Behind the Recall?
According to Anker, the company has identified potential issues with the battery cells in these products due to a possible manufacturing defect. The issue could lead to overcharging, overheating, or other safety hazards.
How Can You Determine If Your Power Bank Is Affected?
If you're unsure whether your Anker power bank is part of the recalled batch, here are some steps you can take:
- Check the Serial Number: Look for a serial number printed on the product's packaging or documentation.
- Visit Anker's Website: You can check Anker's official website to see if your power bank is listed among the affected products.
### What Should I Do If My Power Bank Is Affected?
If you've identified that your Anker power bank is part of the recalled batch, here are some steps you can take:
- Contact Anker's Customer Service: Reach out to Anker's customer service team via phone or email to report your issue.
- Return Your Power Bank: You may be asked to return your affected power bank for a full refund or replacement with a new product.
Precautions and Safety Tips
While the recall is being conducted, it's essential to exercise caution when using any portable power banks:
- Avoid Overcharging: Unplug your power bank when it reaches 100% capacity to avoid overcharging.
- Monitor Temperature: Keep an eye on your power bank's temperature; if it exceeds 85°C (185°F), unplug it immediately.
Conclusion
The Anker power bank recall is a proactive measure aimed at ensuring the safety and reliability of its products. By following these steps, you can determine if your power bank is affected and take necessary precautions to avoid potential hazards.
Stay Informed and Take Action Now!
If you're concerned about your Anker power bank or want more information on the recall, visit Anker's official website for the latest updates.